Product Warranty
Product Warranty
Protec guarantees products against defective materials and workmanship. In the unlikely event that a product shows a defect, we will quickly replace or repair it free of charge.
Our warranty does not cover changes in design or materials, or cases that have been misused or abused. The doctor is responsible for providing accurate impressions, models, and records. Protec’s warranty is limited to the extent of the value of our invoice; we do not pay for costs associated with clinical procedures or the patient’s time.
Our product warranty periods are specified as follows:
FIXED PROSTHETICS | WARRANTY |
---|---|
Metal Restorations, Porcelain Fused to Metal Restorations, Zirconia Restorations | 5 years |
Composite Restorations | 1 year |
Lithium Disilicate Anterior Restorations | 3 years |
Lithium Disilicate Posterior Restorations | 2 years |
Temporary Restorations (PMMA) | 1 year |
REMOVABLE PROSTHETICS | WARRANTY |
---|---|
Cast Metal Partial Frameworks | 3 years |
Acrylic Bases | 2 years |
Valplast Bases | Lifetime |
IMPLANTS | WARRANTY |
---|---|
Custom Abutments | N/A |
Milled Titanium Implant Bars | 5 years |
ORTHODONTICS | WARRANTY |
---|---|
Fixed Appliances | 6 months |
Removable Appliances | 6 months |
SPLINTS & GUARDS | WARRANTY |
---|---|
Splints | 6 months |
Mouthguards | 6 months |
SNORING & SLEEP APPLIANCES | WARRANTY |
Snoring & Sleep Appliances | 6 months |